Every customer’s technology requirements are unique, so are their problems. Not every solution can be downloaded from the app store, or purchased in a shrink-wrapped box. Such issues can be addressed by going to the drawing board and building it from scratch.
VGS Custom Applications development practice helps clients to define, design, build, roll-out, train, maintain and support business applications tailored to meet your business requirements. We deliver high-quality, flexible applications that are easy to maintain; modular to facilitate enhancements and are reliable, secure and easy to deploy using the Global Delivery Model.
Drawing on industry standard process quality frameworks, rigorous methodologies and our expertise, we help mitigate risk and deliver cost and time-to-market benefits. With the advantage of drawing on a clean slate, we ensure the application is cross-platform, scalable, extensible architectures, supports 24/7 business availability and can grow with the customer in the years to come.
Our matured application development services encompass all the phases of Software Development Life Cycle (SDLC), starting from translating business needs into project requirements through implementation and post-production user support. With a rich experience of providing cost effective and quality custom application development services and solutions capable of consistent performance, VGS can provide rapid adaptation- with minimal interruptions in the current processes and has worked with a Fortune 500 clientele worldwide.
Application Support & Maintenance: Building a great application is one thing. Ensuring it adapts, maintained and supported is another. With nearly 70% of the cost, time and effort going into application support & maintenance activities, VGS can provide cost effective ways to ensure savings and performance.
We achieve this, by taking a four-pronged approach:
- Blending Service Level Agreements (SLA) with Critical Service Level (CSL) and Quality Process
- Focus on performance measures and continuous improvement
- Proactive resolution of issues and training users
- Smart matrix of help desk services and customer service